Cloud

Backup as a Service

For companies, the unavailability or loss of relevant data can in the worst case threaten their very existence.  We assure you that your business will resume quickly in the event of data loss by allowing you to retrieve encrypted data from our highly secure data centers in Switzerland. With our data backup service we offer you a secure, cloud-based offsite and disaster recovery backup for the data and databases of your servers as well as for workstations and mobile devices.

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Would you like to secure your company-relevant data in encrypted and automated form in a highly secure data center in Switzerland?

Save money, time and space and create security with data backup in our high-security data center

Automated backup at an outsourced location for more security - no more tape handling

End-to-end encryption of your data, which is secured exclusively in Swiss data centers

Veeam Cloud Connect - Data backup in our highly secure data centers

Transfer physical and virtual system backups to our highly secure data centers and replicate VMs without the cost and complexity of building and maintaining an external infrastructure. With Veeam Cloud Connect, you benefit from a fully integrated, secure solution for rapid backup and replication to our cloud repository.

Frequently asked questions about Backup as a Service

What options and technologies are available for data backup to the Truecore Cloud Repository?

Not using Veeam for local backup? No problem - we offer you further technologies to create an external backup of your data. We offer the following possibilities - other technologies on request:

  • Veeam Backup and Replication
  • Veeam Cloud Connect
  • VMware vSphere Replication
  • Altaro VM Backup
  • Huawei eBackup
  • Huawei Replication and Huawei HyperVault
  • FalconStor CDP
  • section
  • Nextcloud (fileshare and sync)

Who has access to my data in the Truecore Cloud Repository?

You control access to your data. These are strongly encrypted before transmission, so that no one else can access them. The management of the data and the encryption keys is in your hands.

Which Service Level Agreements (SLA) are offered for Backup as a Service?

We offer our customers the following SLAs for our BaaS services, which are included in all offers:

  • Availability of the service: 99.9%.
  • 24/7 operating hours (excludes planned maintenance windows announced in advance)
  • Support availability: 24/7 - Monday - Sunday, 00:00 - 24:00 incl. holidays
  • Business hours: Monday - Friday, 08:00 - 12:00 o'clock and 13:00 - 18:00 o'clock excl. holidays
  • Response time during business hours = 1h response time
  • Response time outside business hours = 2h response time